Product Lifecycle Support

Product Lifecycle Support services for ODMs, to remain competitive, for continued value creation and maintaining customer satisfaction; which includes releasing patch updates, providing regular upgrades, feature enhancements and customer support at all levels.

Product Lifecycle Support

Product lifecycle supportWith expertise in both software and hardware engineering, Mistral offers proven and robust product lifecycle support services, thereby helping companies focus their resources on R&D and new product development.

Most embedded devices, especially in military and defense environments, require continuous product lifecycle and product sustenance support extending to several years. Mistral is skilled at working closely with customers to deliver complete product sustenance and lifecycle management support for extended periods of time to ensure seamless and efficient working of various systems and solutions designed and developed by us.

We offer proven and robust product sustenance services, throughout the product and program lifecycle, ensuring continued support towards maintenance by ensuring that tools, test equipment and expertise are in place for continued builds and repairs with least disruption in delivery and performance of the system.

Mistral truly understands the partnership relationship and we consider them an integral part of our team.

Jay Ward

E-TROLZ

2018-03-23T06:08:06+00:00

E-TROLZ

Mistral truly understands the partnership relationship and we consider them an integral part of our team.
Mistral stepped in at a critical time and with the highest emotional quotient, helped us deliver the product on time.

Thiru Arunachalam

Peel

2018-03-23T06:07:22+00:00

Peel

Mistral stepped in at a critical time and with the highest emotional quotient, helped us deliver the product on time.
TI’s long and productive collaboration with Mistral has consistently yielded world class solutions to our customers.

Gerard Andrews

Texas Instruments

2018-03-23T06:10:44+00:00

Texas Instruments

TI’s long and productive collaboration with Mistral has consistently yielded world class solutions to our customers.
Mistral worked under high pressure scenario with challenging deadlines; which did cause a few issues but these where addressed and solved very fast.

Raoel Moeniralam

Prodrive B.V

2018-03-23T06:10:16+00:00

Prodrive B.V

Mistral worked under high pressure scenario with challenging deadlines; which did cause a few issues but these where addressed and solved very fast.
Mistral Team made communication easy! Between Skype calls; conference bridge calls; and emails, Mistral may have well been right next door in the US.

David Raistrick

En-Vision America, Inc

2018-03-23T06:09:49+00:00

En-Vision America, Inc

Mistral Team made communication easy! Between Skype calls; conference bridge calls; and emails, Mistral may have well been right next door in the US.
While Mistral is a very strong technology company, they make the difference with a human-touch that helped us arrive at a win-win situation in all deals!

Vikesh M.Udani

Aricent Technologies (Holdings) Ltd

2018-03-23T06:12:35+00:00

Aricent Technologies (Holdings) Ltd

While Mistral is a very strong technology company, they make the difference with a human-touch that helped us arrive at a win-win situation in all deals!
Mistral help us identify pertinent solutions that match our challenging needs. We appreciate the team’s quick and steadfast responses to our queries.

Mohanan Sivasankaran Moothedathu

HCL Technologies

2018-03-23T06:13:07+00:00

HCL Technologies

Mistral help us identify pertinent solutions that match our challenging needs. We appreciate the team’s quick and steadfast responses to our queries.
We greatly appreciate Mistral Solutions for their dedication and commitment in designing, integrating, and delivering Mobile Communication Office Vehicle (MCOV). Read More

Khursheed Ahmed, Addl. DG of Police

Technical Services & S.C.R.B, Gujarat State, Gandhinagar

2024-10-22T09:02:19+00:00

Technical Services & S.C.R.B, Gujarat State, Gandhinagar

We greatly appreciate Mistral Solutions for their dedication and commitment in designing, integrating, and delivering Mobile Communication Office Vehicle (MCOV). Read More
“Mistral’s FPGA/Hardware/PCB CAD team did a great job in completing our projects based on multiple RFSOC FPGAs and high-speed     Read More...

Gary Xu & Khurram Muhammad

Samsung

2022-05-29T05:10:51+00:00

Samsung

“Mistral’s FPGA/Hardware/PCB CAD team did a great job in completing our projects based on multiple RFSOC FPGAs and high-speed     Read More...
Mistral team demonstrated high professionalism, right from requirement capture through various stages of projects.    Read More...

Michael Bailey

Gooch & Housego

2022-05-29T05:16:42+00:00

Gooch & Housego

Mistral team demonstrated high professionalism, right from requirement capture through various stages of projects.    Read More...

Expertise

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Product Support


  • Pre-sales support
  • Email/ telephonic support during warranty period
  • Online and telephonic support
  • RMA
  • Paid support beyond the warranty period
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Product Maintenance


  • Product Updates
  • Patch distribution
  • Bug Fixes and Patch Development
  • Hardware Fixes
  • Regression Testing
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Product Enhancement


  • Feature Enhancements
  • Integration, Testing and Documentation
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Obsolescence Management


  • Detailed reports on component obsolescence
  • Hardware re-design
  • Re-engineering for obsolescence and cost reduction
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Inventory Management


  • Component selection
  • BOM health analysis
  • Traceability
  • Appropriate component replacement
  • Component changes/additions

BLOCK DIAGRAM

Mistral's proven and robust product lifecycle support services include

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